Returns & Exchanges

We want you to love your Knack Bag, which is why we offer a 30-day return window for all unused products in their original packaging. Whether you need a different size or a different style, our hassle-free process ensures your satisfaction is our top priority.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to return and download your prepaid shipping label provided by our system.

3

Pack Your Bag

Place your unused Knack Bag back in its original box with all tags attached and secure the new shipping label.

4

Drop Off & Refund

Drop your package at any authorized carrier location; once received and inspected, we will issue a refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing